FAQs

FAQs

Choosing who to trust with your valuables is an important decision and we understand it can feel overwhelming. Our team is here to make the process seamless, transparent, and comfortable from start to finish.Below you’ll find answers to some of our most frequently asked questions.

If you don’t see what you’re looking for, we invite you to call our office at 888‑898‑2112,
where a member of our team will be happy to assist you.

Fine jewelry typically has hallmarks to identify the gold, platinum or silver purity of the item. If you are not sure if your jewelry has any value we are happy to evaluate your item at no cost! You can check for familiar hallmarks such as 24k, 18k, 14k, 10k or 925. Some brands will also use marks such as 750 or 585. Identifying if diamonds or gemstones are real will require a free evaluation by one of our specialists.

We buy a wide range of items including fine jewelry, precious metals (scrap gold, platinum and silver), coins & currency, designer watches and more! Please see our list of what we buy here.

You will be paid immediately by check when accepting an offer.

We do not, we only provide free evaluations however many of our jewelry store partners do provide certified appraisals. Please reach out to one of our jewelry store partners to inquire.

We will purchase broken jewelry for the precious metals and stones, some brands may still have resale value. We do purchase certain watches that are not running as well.

We provide no pressure offers and is up to you if you accept our offer.

Please call/text us at 888‑898‑2112 to inquire about our next event near you!

Yes we buy full sets or partial sets of sterling silverware. No need to polish before bring them in for your free evaluation.

You do not need to bring a certification but if you do have one please feel free to bring it in with your item.

Yes please call/text us at 888‑898‑2112 with any questions.

We do not purchase lab grown diamonds at this time but may be able to buy the ring it is set in. Our jewelry store partners may be able to repurpose your lab grown diamond into a piece of jewelry you desire.

We buy a wide range of watches, including many designer watches and pocket watches. Feel free to call/text 888‑898‑2112 with any questions or bring in your items for a free evaluation.

We have specialists that will be able to evaluate your coins. Please check out more information on what coins we buy here, Coins and Currency.

We only buy certain brands of designer handbags in like-new condition. Hermes, Chanel, Louis Vuitton, Gucci, Fendi and Prada are the primary brands we purchase.

Most sterling silver is going to have hallmarks identifying it as such. 925 is the most common and stands for 92.5% silver content. Other common identifiers is seeing the word "Sterling" or "Sterling Silverware" on the item. Please check out our "What We Buy" page for more details or call/text 888‑898‑2112

We do not buy China, Furniture, Stamps, Crystal, Glass or replicated Artwork(prints).

Yes we buy a wide range of U.S. and foreign coins, from everyday silver pieces to gold Krugerrands and more. Please see our "What We Buy" page for more information or call/text 888‑898‑2112

Yes we buy Gold, Silver and Platinum bullion. Please see our "What We Buy" page for more information or call/text 888‑898‑2112

We provide a secure location and an opportunity to visit with our trained estate specialists in order to receive a trustworthy no pressure offer. Please call/text us at 888‑898‑2112 to find out when an event it coming to a location near you.